The Mahindra Way (TMW) is the group’s business excellence model. It is an approach that extends beyond the quality of our products and services to encompass excellence across functions, processes and operations within businesses.
Being the business excellence model of the group, TMW promotes the adoption of certain Group Common Policies and Practices (GCPPs) to be followed by all businesses and functions. Towards this endeavor, TMW works closely with process owners of these common policies and practices such as Group Strategy Office, Group Sustainability, Central Safety Council, Diversity Council, Group HR, Group Corporate Industrial Relations, Corporate Governance Cell and Corporate Social Responsibility.
Annual assessments are conducted by experienced assessors which serves two purposes: it provides companies with feedback on implementation of TMW and serves as a common yardstick to measure TMW maturity across different companies in the group.