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Human Error Prevention

Overview

Human error prevention work shop is a competency building program on application of human error principles at work place to avoid problems which happen purely due to human element in a service process.

Objectives

To develop competency to systematically identify and resolve human errors at work place.

Course Contents
  • Error Proofing
  • Error Proofing main principles & sub principles
  • Solution selection using Solution Priority Number
  • Case Studies
  • Eligibility

    Service professionals with 2 years of experience

  • Duration
    1 days
  • Venue
    Mahindra Institute of Quality (MIQ), Nashik
Methodology
  • Classroom learning
  • Self-Learning Teams (SLT) & workshop
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