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Quality Management for Practitioners

Overview

Quality Management for Practitioners builds the competence of middle managers in understanding the TQM concepts & interpreting & monitoring results there by bringing in improvements in Quality indicators.

Objectives

To develop general Quality Management competence for middle management executives.

Course Contents

Quality Management - TQM concepts, Internal/external customers, Customer quality measures, QA matrix, cost of poor quality, zero defect, poka yoke, Human error Prevention, shop reviews, Quality audits.
Managing by statistics - MSA, SPC
Advance Problem solving tools – DOE, Shainin tools etc.

Eligibility

Engineering Degree & Diploma holders having minimum 6 years of experience, respectively, in the areas of Manufacturing - Machine Shops & Assembly, QA, and Supplier Development
Duration
1 day
Venue
Mahindra Institute of Quality (MIQ), Nashik or on-site

Methodology

Classroom learning
Self-Learning Teams and Quiz

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