Quality Circle is a practical application program for identifying & resolving chronic work place programs through team formation. Participants learn how to systematically analyze & resolve the problem using basic quality tools & techniques.
The program aims to develop competence in systematically analyzing & resolving the work place problems.
TQM and significance of Quality Circles, Formation of Quality Circles in an organization, Operations and Evaluation of Quality Circles, Creating an environment for QC circles. Over view of basic QC tools & new QC tools. Over view of SPC & Control charts.