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This training program covers the concept & application of Cost Of Poor Quality (COPQ) in decision making. Just like an iceberg, the hidden cost of poor quality far outweighs visible poor quality costs like defectives and rework. COPQ enables organisations identify major cost drivers and saving opportunities to become more efficient. The program would also provide insights in reducing COPQ
Overview of Cost of Poor Quality, its constituents & and its application in profitability increase by systematic and sustainable reduction of COPQ
• Introduction to Cost of Poor Quality
• Elements of Poor Quality Cost
• Examples from various industries
• COPQ Calculation template
• Case Study & practical experience sharing